Modules – CMDA

Module 1 – Personal Effectiveness for Leadership

Module Synopsis

This module will enable students to be self-aware and recognise different learning styles, how to use emotional and social intelligence, and understand their impact on others. There is an introduction to techniques for managing time, setting goals, prioritising activities and undertaking forward planning in a business environment. An understanding of stress management and personal well-being will be considered along with an exploration of one’s core values and drivers. Students will reflect on their own performance, identifying and acting on learning and development needs through the creation of a personal development plan. There will be an introduction to creating a professional portfolio of evidence.

Outline Syllabus

Learning styles and application to self and others
Emotional intelligence models and their use in the workplace
Concept of social intelligence and its use in the workplace
Techniques for managing time, implementing strategies to improve, setting goals for self-improvement and monitoring progress
Stress management techniques in the workplace and personal wellbeing
Identifying core values and drivers
Analysis of performance, identifying learning and development needs, devising and implementing strategies to address these
Creating a professional portfolio of evidence

Module Learning Outcomes

On successful completion of this module, students will be able to:

LO1: Review theories of learning styles and apply to self and others
LO2: Explain models of emotional and social intelligence and their use in the workplace
LO3: Manage time and prioritise effectively
LO4: Appraise own performance, identifying learning and development needs, and strategies to meet these
LO5: Develop, implement and evaluate a professional development plan
LO6: Demonstrate an understanding of the conventions of academic research, writing and presentation

Example Assessment

Assessment method	Weighting	Equivalence	Learning Outcomes
Discussion and review of learning styles, emotional and social intelligence, management of time and impact on others	50%	3000 words	LO1, LO2,LO3, LO6
Evidence of self-assessment and development of individual learning plan	30%	1800 words	LO1, LO4, LO5
Reflection on the implementation and evaluation of the personal development plan	20%	1200 words	LO5

Module 2 – Managing & Developing People

Module Synopsis

This module will focus on how to recruit, manage and develop people using inclusive talent management approaches. There will be consideration of how to use HR systems and processes to ensure legal requirements, health and safety, and well-being needs are met. It is important for an effective leader and manager to be able to build teams, empower and motivate others, to set goals and manage performance; these skills will be explored and developed during the module.

Outline Syllabus

Recruitment strategies within organisations
Inclusive talent management approaches
HR systems and processes to ensure legal requirements, health and safety, and well-being
Building teams
Empowering and motivating others to improve performance
Setting goals and managing performance
Effective delegation

Module Learning Outcomes

On successful completion of this module, students will be able to:

LO1: Explain and review the effectiveness of your organisation’s strategies for recruitment, and use of inclusive talent management approaches
LO2: Demonstrate how HR systems and processes ensure legal requirements, health and safety, and well-being needs are met in your organisation
LO3: Explain how goal setting theories and models are applied in job design and performance management in your workplace.
LO4: Design and implement successful team building skills to empower and motivate others
LO5: Formulate a personal action plan for delegating to others for mutual development
LO6: Reflect on own learning and professional practice in the area of managing and developing people

Example Assessment

Assessment method	Weighting	Equivalence	Learning Outcomes
Review of strategies for recruitment, use of inclusive talent management approaches, effective use of HR systems, goal setting theories and models	50%	3000 words	LO1, LO2, LO3
Description of personal strategies for effective delegation and successful team building skills	30%	1800 words	LO4, LO5
Reflection on own role in managing and developing people within an organisation	20%	1200 words	LO6

Module 3 – Management of Business Finance

Module Synopsis

This module enables the student to understand and demonstrate financial strategies, including budgets, financial management and accounting, and how to provide financial reports. There will be consideration of approaches to procurement and contracting, and legal requirements as well as the consideration of the commercial context in an organisational setting and how this changes over time.

Outline Syllabus

Introduction to business finance and financial strategies
Differences between financial accounting, management accounting and financial management
Key elements of financial planning and review
Interpretation and communication of financial information
Approaches to procurement and contracting, the legal requirements and compliance
The commercial context in which an organisation operates
Financial data: producing and understanding a set of financial statements

Module Learning Outcomes

On successful completion of this module, students will be able to:

LO1: Understand the importance of strategic financial management in relation to the organisational strategy
LO2: Create and analyse financial reports
LO3: Review the use of procurement and contracting and analyse their use within the context of own organisation
LO4: Assess the commercial context that own organisation operates within
LO5: Demonstrate an application of processes and planning of effective budget management
LO6: Reflect on own learning and professional practice in the area of the management of business finance

Example Assessment

Assessment method	Weighting	Equivalence	Learning Outcomes
Review of strategic financial management, financial reports, and procurement the commercial context that own organisation operates within	45%	2,700 words	LO1, LO2, LO3, LO4
Budget planning	35%	2,100 words	LO2, LO5,
Reflection on own learning and professional practice when managing budgets within own organisation	20%	1,200 words	LO6

Module 4 – Communication & Professional Practice

Module Synopsis

The basis of sound management within an organisation is effective communication at every level, and with a variety of people. The aim of this module is to empower students to develop a range of communication and interpersonal skills necessary to communicate and engage effectively with others. Emphasis will be placed on developing the ability to communicate and engage in differing contexts, including groups, and overcoming barriers to communication. The module will include the importance of language in communication and introduce students to effective communication with members of different groups and issues of power and discrimination. A theme will be the importance of active listening and speaking effectively and accurately. Students will learn how to use different models/theories of communication and develop their explaining and listening skills. Students will also learn how to communicate and engage sensitively, assertively and to develop skills in managing conflict situations.

Outline Syllabus

Defining the concept of effective communication and understanding the importance of communicating and engaging with others
Determining own communication style
Interpersonal skills awareness including effective listening, influencing techniques, negotiating and persuasion.
Communicating and engaging in different contexts including groups
Barriers to effective communication between individuals and groups
Planning, preparing and delivering a presentation to group of people
Key concepts and the practical issues involved in successfully managing and chairing team meetings
Strategies for reviewing skills in the areas of communication, including interpersonal skills, and identifying how to further develop these

Module Learning Outcomes

On successful completion of this module, students will be able to:

Explain different types of communication within own workplace / organisation and identify their strengths and weaknesses in different contexts
LO2: Identify own strengths, weaknesses, opportunities and threats with regards to communication at work
Identify barriers to communication within own workplace, and choose an area for development
Solve a communication issue through consultation, development and planning
Present on the development of a communication issue to a group of people
Review own skills in the areas of communication skills, and identify how to further develop these

Example Assessment

Assessment method	Weighting	Equivalence	Learning Outcomes
A business report which: Explains the different types of communication and barriers within own workplace / organisation and identifies their strengths and weaknesses in different contexts The consultation, development, planning and results of an area/s of communication development with recommendations and reflections	50%	3000 words	LO1, LO2, LO3, LO4
A hard copy of a presentation delivered to a group of people in the workplace, with feedback from two attendees and a reflective account on professional practice	30 %	10 minute presentation plus 750 words reflective account	LO4, LO5
A reflection of own styles of communication with identification of where personal improvements could be made and strategy for personal development	20%	1200 words	LO6

Module 5 – Digital Business & New Technologies in the Workplace

Module Synopsis

By undertaking the module students will understand approaches to innovation and digital technologies and their impact on organisations, and how their application can be used for organisational improvement and development. They will also understand innovation and digital technology’s impact on data and knowledge management for analysing business decision-making. They will develop the skill of being able to identify services/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others.

Outline Syllabus

The impact of innovation and digital technologies on an organisation, and the evaluation of the use of these for organisational development
The use of innovation and digital technologies in an organisation and recommendations for improvement
The impact of innovation and digital technologies on data and knowledge management, and how this can be utilised for making business decisions
Qualitative and quantitative analysis of information to identify services/organisational improvements and opportunities for innovation and growth
How to analyse information and data to benchmark against others

Module Learning Outcomes

On successful completion of this module, students will be able to:

LO1: Understand and evaluate the use and impact of innovation and digital technologies on business and organisations
LO2: Analyse the use of digital business and new technologies on organisational development
LO3: Review the use of innovation and digital technologies in own organisation and make recommendations for improvement
LO4: Analyse the impact of innovation and digital technologies on data and knowledge management
LO5: Identify service/organisational improvements and opportunities for innovation and growth using qualitative and quantitative analysis of information and data and benchmarking against others
LO6: Consider and reflect on own learning and professional practice in the area of innovation, digital business and new technologies

Learning and Teaching Strategy/Methods

The module will be delivered through a blended learning approach, mainly online but with a face-to-face workshop at the start of the module. As a 30 credit module this is equivalent to 300 learning hours. The main approach to learning is to develop independent learning by guidance to appropriate resources, however the student will experience a range of learning strategies during the module, which will include:

A Personal Tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the Chartered Management Institute

Example Assessment

Work -based portfolio which will contain theory, practice and reflection. Learning artefacts could include reports, case studies, reflective learning accounts, presentations, projects, proposals, plans and practical work based artefacts with accompanying critical commentary. The portfolio will be equivalent to 6000 words (+/- 10%) and will contain:

Assessment method	Weighting	Equivalence	Learning Outcomes
Evaluation of the impact of innovation and digital technologies on the organisation, its development and on data and knowledge management	40%	2400 words	LO1, LO2 LO4
A hardcopy of a presentation delivered in the workplace to a range of internal stakeholders, analysing the use of innovation and digital technologies in own organisation, benchmarking against others, and making recommendations for improvement	40%	2400 words	LO2, LO3, LO5
Reflection on your learning and your professional practice relating to innovation, digital business and new technologies in the organisation	20%	1200 words	LO6

Indicative Reading

Baregheh, A., Rowley, J., & Sambrook, S. (2009). Towards a multidisciplinary definition of innovation. Management decision, 47(8), 1323-1339
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. V. (2013). Digital business strategy: toward a next generation of insights. MIS Quarterly, 37(2), 471-482
Chaffey, D (2014) Digital Business and Ecommerce Management Pearson
Coupey, E. (2016). Digital Business: Concepts and Strategies. Routledge
Evans D (2017) Mastering Digital Business: How powerful combinations of disruptive technologies are enabling the next wave of business transformation DCS
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2014). Embracing digital technology: A new strategic imperative. MIT Sloan management review, 55(2
Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster
Smith, P. R., & Chaffey, D. (2002). EMarketing excellence: The heart of eBusiness. Routledge
Trott, P (2016) Innovation Management and new product development Pearson.

Module 6 – Developing Collaborative Relationships

Module Synopsis

Stakeholders are individuals, groups or organisations that are affected by the activity of a business. This module enables the student to understand the principles of stakeholder, customer and supplier management. There is analysis of the different approaches, and identification of strategies for improvement. Students will examine methods for shaping common purpose, and evaluate models of conflict management and resolution and how to apply these. There will be examination of negotiation and influencing skills, collaborative working, and contributing to a team environment.

Outline Syllabus

Principles of, and approaches to, stakeholder, customer and supplier management
Developing engagement, networks and relationships
Cross functional working
Shaping common purpose, conflict management and dispute resolution
Negotiation skills
Effective collaborative working within a team and with customers

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Analyse the principles of stakeholder, customer and supplier engagement and management in your workplace and identify strategies for improvement

LO2: Evaluate and apply strategies for shaping common purpose through conflict management and dispute resolution

LO3: Demonstrate effective negotiation skills

LO4: Demonstrate effective collaborative working within a team environment and with internal and external customers

LO5: Demonstrate reflection on own learning and professional practice in building personal rapport and trust within networks and teams

Learning and Teaching Strategy/Methods

A personal Tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the Chartered Management Institute

Example Assessment

Work based portfolio which will contain theory, practice and reflection. Learning artefacts could include reports, case studies, reflective learning accounts, presentations, projects, proposals, plans practical work based artefacts with accompanying critical commentary. The portfolio will be equivalent to 6000 words (+/- 10%) and will contain:

Assessment method	Weighting	Equivalence	Learning Outcomes
Description and evaluation of stakeholder engagement and management within and outside of own organisation and identification of strategies for improvement	40%	2400 words	LO1
Case study of own application of a model of conflict management and resolution	30%	1800 words	LO2, LO3
Critical reflection on, how you have built personal rapport and trust within networks and teams, either within or outside own organisation and how you have improved effective relationships	30%	1800 words	LO4, LO5

Indicative Reading

ACAS (2009) Managing Conflict at Work London : ACAS . Also available at http://www.acas.org.uk

Butler, M. and Rose, E. (eds.) (2011) Introduction to Organisational Behaviour London : CIPD

Crawley, J. (1992) Constructive Conflict Management. London : Nicholas Brealey

Crawley, J., and Graham ,K. (2002) Mediation for Managers : Resolving Conflict and Rebuilding Relationships at Work . London : Nicholas Brealey . Also available as an e-book

Customer relationship management. text and cases

By Rastogi, Ekta

Publication Customer relationship management text and cases Ekta Rastogi

Customer relationship management. concepts and technologies

By Buttle, Francis

Publication Customer relationship management concepts and technologies Francis Buttle

Book. 2009

Collaborative leadership. building relationships, handling conflict, sharing control

By Archer, David

Publication Collaborative leadership building relationships, handling conflict, sharing control David Archer and Alex Cameron

Book. 2013

Organisational behaviour. an introduction

By Cross, Christine

Publication Organisational behaviour an introduction edited by Christine Cross, Ronan Carbery

Book. 2016

Organisational behaviour

By Sinding, Knud

Publication Organisational behaviour Knud Sinding and Christian Waldstrom [Robert Krietner & Angelo Kinicki

Book. 2014

Ezzamel, M., Willmott, H. and Worthington, F. (2001), Power, Control and Resistance in ‘The Factory That Time Forgot’. Journal of Management Studies, 38: 1053–1079. doi:10.1111/1467-6486.00272

Fleming, P., & Spicer, A. (2003). Working at a cynical distance: Implications for power, subjectivity and resistance. Organization, 10(1), 157-179.

Knights, D., & McCabe, D. (2000). Ain’t misbehavin’? opportunities for resistance under new forms of ‘Quality’ management. Sociology, 34(3), 421-436.

Module 7 – Global & Local Markets

Module Synopsis

This module will enable students to understand marketing and sales theories and how to create marketing and sales strategies.There will be a consideration of how to segment and target relevant markets and customers from a global and local. perspective There will be the analysis of opportunities and ways to market, and awareness of the implementation of a sales and marketing plan, using creative approaches to develop solutions to meet customer needs.

Outline Syllabus

Sales and marketing theories
Creating marketing and sales strategies
Methods for applying and monitoring implementation of a sales and marketing plan
Types of global and local market segmentation and strategies to assist targeting
Driving customer service outcomes
Creativity and solutions to meet customer needs

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Evaluate sales and marketing theories to inform the development of a marketing plan
LO2: Evaluate types of market segmentation and apply to own organisation’s customer base
LO3: Analyse and apply sources of information to drive customer service outcomes and improve customer relationships
LO4: Identify innovation in product and service design to meet customer needs
LO5: Critically assess how individuals and organisations can exploit innovation opportunities
LO6: Reflect on own learning and professional practice in global and local markets.

Learning and Teaching Strategy/Methods

A personal Tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the Chartered Management Institute

Example Assessment

Work based portfolio which will contain theory, practice and reflection. Learning artefacts could include reports, case studies, reflective learning accounts, presentations, projects, proposals, plans practical work based artefacts with accompanying critical commentary.The portfolio will be equivalent to 6000 words (+/- 10%) and will contain

Assessment method	Weighting	Equivalence	Learning Outcomes
Evaluation of sales and marketing theories and types of market segmentation with application to own organisation in a marketing plan	50%	3000 words	LO1, LO2,LO3
Proposal to assist targeting of relevant markets and customers with a reflection of how individuals and organisations can identify innovation opportunities	30%	1800 words	LO3, LO4
Reflection on the importance of innovation in product and service design and identify how your own organisation exploits these opportunities in meeting customer needs, and on own learning and professional practice	20%	1200 words	LO5, LO6

Indicative Reading

Core Text

Doole, I., Lowe, R. and Kenyon, A. (2016) International Marketing Strategy 7th Edition. London: Cenage Learning

Usnier, J and Lee, J Marketing Across Culture 6th Edition, Harlow: Pearson (ebook)

Recommended Reading

Cateora, P., Graham, J. and Gilly, M. International Marketing17th Edition McGraw

De Mooj, M. (2011) Consumer Behaviour and Culture 2ndEdition. London: Sage

Hollensen, S. (2017) Global Marketing 7th Edition Essex: Pearson

Keegan, W. J. and Green, M.(2015) Global Marketing 8thEdition. Essex, Pearson Education Limited

Kotler, P. and Keller, K. (2016) Marketing Management 15thEdition Essex: Pearson

Schneider, Susan C., Barsoux, Jean-Louis (2002) Managing Across Culture 3rd Edition Harlow: Pearson

Academic Journals:-

Science Direct

Journal of Retailing

Journal of Business Research

Journal of Retailing and Consumer Services

Emerald

European Journal of Marketing

Journal of Consumer Marketing

International Journal of Retail and Distribution Management

ABI Inform / Pro Quest

Academy of Marketing Science Review

Journal of Consumer Behaviour

Journal of Consumer Marketing

Journal of Consumer Research

Ebsco Host EJS

International Journal of Research in Marketing

International Review of Retail, Distribution and Consumer Research

Journal of Consumer Marketing

Module 8 – Project Management & Professional Practice

Module Synopsis

This module will enable a student to understand the key stages of a project and undertake a project within an organisation to achieve organisational objectives, and effectively manage resources. They will consider and evaluate widely recognised project management tools, risk management models and risk benefit analysis. Students will negotiate a project within the area of leadership and management and independently research theories relevant to their chosen project.

Outline Syllabus

Managing a project to support and justify a business case to stakeholders
Key stages of an integrated project
Project Management tools to monitor progress, control change and report on agreed outcomes
Risk management models including finance, mitigation plans and reporting of alternative outcomes
Risk benefit analysis, impact on the work-related area and health & safety implications
Effective management of resources to achieve organisational goals

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Analyse the key stages of a project and demonstrate the successful design and application of their milestones.
LO2: Evaluate risk management models and apply appropriate models of mitigation
LO3: Design, plan and lead a project to deliver specific outcomes agreed with the organisation and stakeholders
LO4: Initiate and manage resources to achieve organisational goals within a complex operational context
LO5: Successfully apply relevant project management tools, including software implementation
LO6: Reflect on your own learning and professional practice during the process of managing this project, and strategies for your own personal and professional development

Learning and Teaching Strategy/Methods

The module will be delivered through a blended learning approach, mainly online, but with a face-to-face workshop at the start of the module. This 30 credit module is equivalent to 300 learning hours. The main approach to learning is to develop independent learning by guidance to appropriate resources, in which the student will experience a range of learning strategies during the module including:

A personal Tutor for individual guidance and support and, where appropriate, personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials that are paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the Virtual Learning Environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the Chartered Management Institute

Example Assessment

Work based portfolio which will contain theory, practice and reflection. Learning artefacts could include reports, case studies, reflective learning accounts, presentations to stakeholders, project proposals, integrated plans, work based artefacts with accompanying critical commentary.The portfolio will be equivalent to 6000 words (+/- 10%) and contain three contributory components :

Assessment method	Weighting	Equivalence	Learning Outcomes
Written project plan to include agreed aims, methodology, resources required, timescale, criteria for evaluation	20%	1200 words	LO1, LO3
Report of the management of the project within the organisation using recognised project management tools	60%	3600 words	LO1, LO2, LO3, LO4, LO5
Reflection on personal management of the project, the process and the outcomes	20%	1200 words	LO6

Indicative Reading

Project Mgt. Ebooks	Title	Year	Ed.	ISBN/Library/Online link
Bentley, C	PRINCE2 a practical handbook	2010	3rd	1856178226, 1856178994, 9781856178228, 9781856178990
Heagney, J	Fundamentals of Project management	2012	4th	0814417485, 0814417493, 9780814417485, 9780814417492
Heerkens, G R	Project management 24 steps to help you master any project.	2007		0071486526, 0071509976, 6611030972, 9780071486521, 9780071509978, 9786611030971
Maylor H	Project Management	2010	4th
Reiss, G	Project management demystified; today’s tools and techniques	2007	3rd	0415421632, 6610917817, 9780415421638, 9786610917815
Slack, Brandon-Jones and Johnston	Operations Management	2016	8th	9781292098678, 9781292098715

Turner, J. Rodney	The handbook of project-based management; leading strategic change in organizations	2009	3rd	0071549749, 0071549757, 9780071549745, 9780071549752
Wysocki, R K	Effective project management : traditional, agile, extreme.	2014	7th	111801619X, 1118179730, 9781118016190, 9781118179734

Risk ebooks and books
Bartlett J	Managing risk for projects : a risk management handbook	2002		658.404
Gilbert, S F	90 days to launch Internet projects on time and on budget	2001
Larkin, J	Strategic reputation risk management	2003
Regester M & Larkin J	Risk issues and crisis management in public relations; a casebook of best practice.	2008	4th
Reuvid, J	Managing business risk a practical guide to protecting your business	2008	5th	658.4056
Tarlow P E	Event Risk Management and Safety	2002

Proj. Mgt Books
Association For Project Management	APM Body of Knowledge	2012	6th	https://www.apm.org.uk/body-of-knowledge/
Andersen, E S et al	Goal-directed project management effective techniques and strategies	1998	2nd
Bradley P & Franklin, M	Using Prince 2, the project manager’s guide	2003		1900391112, 9781900391115
Maylor H	Project Management	2010	4th
Rowe S	Project Management for small projects	2007

Westland, J	The project management lifecycle : a complete step-by-step methodology for initiating, planning, executing and closing a project successfully	2006

Module 9 – Effective Leadership

Module Synopsis

The aim of this module is to consider different inclusive leadership styles and models, and the student will identify their own leadership style and know how to adapt to a variety of situations. Mentoring and coaching approaches to develop teams and support people will be evaluated, and the skills of influencing and persuading relating to personal interactions. Types of organisational culture will be explored, diversity management reviewed and how organisational purposes and values can be effectively communicated in an organisation. The student will examine the role of 360 degree reviews, and undertake own review

Outline Syllabus

Inclusive leadership styles and models
Organisational culture, diversity management and ethics
Communication of organisational purpose and values
Creating and supporting an inclusive work culture
Role of influence and persuasion in personal interactions as a leader
360 degree reviews in leadership development

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Critically evaluate a range of leadership styles and models, recognising own style
LO2: Explore and evaluate types of organisational culture, diversity management and ethics and critically review approach in own organisation
LO3: Critically evaluate how effectively organisational purpose and values are communicated and articulated in own organisation
LO4: Evaluate and successfully apply coaching and mentoring approaches to support people and develop teams
LO5: Successfully apply influencing and persuading skills to the dynamics and politics of personal interactions
LO6: Examine the process and role of 360 degree reviews and critically reflect on their contribution to developing leadership skills

Learning and Teaching Strategy/Methods

A personal Tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the chartered Management Institute

Example Assessment

Assessment method	Weighting	Equivalence	Learning Outcomes
Critical analysis of leadership styles, organisational culture and diversity management, ethics and the impact within own organisation	50%	3000 words	LO1, LO2, LO3
Case study of successful coaching and mentoring approaches which have supported people and develop teams	25%	1500 words	LO4,
Reflection on own leadership style, ability to influence and persuade individuals and large groups, and on the feedback from a 360 degree review	25%	1500 words	LO5, LO6

Indicative Reading

Butler, M. and Rose, E. (eds.) (2011) Introduction to Organisational Behaviour London : CIPD

Connor, M. and Pokora, J. (2012) Coaching and mentoring at work. 2^nd edition.

Maidenhead : Open University Press .

Gold, J., Thorpe, R. and Mumford, A. (2010) Leadership and management development. 5^th edition. London: Chartered Institute of Personnel and Development.

Mintzberg , H. (2011) Managing. Harlow : Pearson Education

Northouse, P. (2016) Leadership: theory and practice. 7th edition. London: Sage Publications.

Pedler, M., Burgoyne, J. and Boydell, T. (2010) A manager’s guide to self-development. 6^th edition . Maidenhead: McGraw-Hill.

Pedler, M., Burgoyne, J. and Boydell, T. (2010) A Manager’s Guide to Leadership : An Action Learning Approach , London: McGraw Hill

Watson, G. and Reissner, S. (2014) Developing Skills for Business Leadership. London: Chartered Institute of Personnel and Development.

Module 10 – Organisational Strategy & Managing Change

Module Synopsis

Organisational strategy and operational change are closely linked i.e. strategic goals are ultimately achieved through the successful delivery of plans at an operational level. This module is designed to support the development of organisational strategies and plans and the development and delivery of operational plans including setting targets, managing resources and monitoring and measuring outcomes to deliver operational effectiveness, efficiency and excellence. Change Management models will be explored, and strategies to enable effective change looked at. There will be consideration of sustainability, risk management, quality assurance models. Students will also gain knowledge concerning Corporate Social Responsibility and its impact on organisational performance.

Outline Syllabus

Organisational strategies and plans
Operational plans and implementation
Change management models and implementation
Key principles of sustainability
Risk management models
Quality assurance models
Corporate Social Responsibility
Construction of detailed management reports

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Evaluate theories of organisational strategies and critically review own organisation’s strategy for developing and implementing organisational strategies and plans
LO2: Develop and effectively implement operational plans
LO3 Critically evaluate change and risk management models and apply relevant model to effectively manage substantial change and risk in a select area of own organisation
LO4: Examine the principles of Corporate Social Responsibility and critically evaluate its impact on organisation performance
LO5: Construct detailed management reports that clearly present information and data using a range of interpretation and analytical processes
LO6: Reflect on own learning and professional practice in the area of organisational strategy and managing change

Learning and Teaching Strategy/Methods

A personal Tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards, Wikis, Blogs and an asynchronous induction
Formative assessment
An online Management resource supported by the Chartered Management Institute

Example Assessment

Work based portfolio which will contain theory, practice and reflection. Learning artefacts could include reports, case studies, reflective learning accounts, presentations, projects, proposals, plans, practical work based artefacts with accompanying critical commentary. The portfolio will be equivalent to 6000 words (+/- 10%) and will contain:

Assessment method	Weighting	Equivalence	Learning Outcomes
Critical analysis of organisational strategy, change and risk management and impact of Corporate Social Responsibility	40%	2400words	LO1, LO3, LO4
Management report on the development and effective delivery of operational plans	40%	2400 words	LO2, LO5
Reflection on self within the process of operational strategy and managing change, and how support was gained to deliver outcomes	20%	1200 words	LO6

Indicative Reading

Three Models of Strategy – Ellen Earle Chaffee 1985/01
Of Strategies, Deliberate and Emergent – Henry Mintzberg, James A. Waters 1985
What Is Strategy? – Michael E. Porter 1996
The perils of bad strategy. – Richard Rumelt 2011
Dynamic Capabilities: What are They? – Kathleen M. Eisenhardt, Jeffrey A. Martin 2000
Blue Ocean Strategy – W. Chan Kim, Renée Mauborgne 2004/10
Transient Advantage. – Rita Gunther McGrath 2013
Judo Strategy: 10 Techniques For Beating A Stronger Opponent – David B. Yoffie, Mary Kwak 2002
What Is the Theory of Your Firm? – Todd Zenger 2013
Blue Line Management: What Value Creation Really Means – Kevin Kaiser, S. David Young 2009
Organisational behaviour: individuals, groups and organisation – Ian Brooks
Managing change: a strategic approach to organisational dynamics – Bernard Burnes,
Managing change in organizations – C. A. Carnall, Rune Todnem By
Organizational change: sociological perspectives – Collins, David 1998 (book; ebook)
Organizational behaviour – Andrzej Huczynski, David A. Buchanan 2013 (book ebook)
Project management – Harvey Maylor 2010 (book; ebook)
Organizational culture and leadership – Schein, Edgar H., Myilibrary 2004 (book; ebook)

Module 11 – Negotiated Work Based Project

Module Synopsis

The specific content and approach for this module are negotiated in order to meet the requirements of individual professional development and organisational development needs. The negotiated work based project gives students the opportunity – as leaders in an organisation – to initiate, lead and drive change within the company. As the final major project within the Degree programme there is a requirement to negotiate outcomes that are agreed by the student, their employer and their tutor. In this case, this aspect of negotiation will significantly determine the nature of the specific syllabus for the module. Student’s should normally undertake a project based on an agreed business problem that forms part of their role and agree the project title and support arrangements with their employer and tutor. In the written project proposal the student will identify the aims, methodology and resources required for the project, and will produce a plan and criteria for evaluation to be agree with their employer and tutor. By undertaking the project the student will be meeting personal and professional objectives, and the organisation will benefit from the implementation. They will also be demonstrating their ability to use critical analysis, evaluation, problem solving, decision making and synthesis.

Outline Syllabus

Identification of a work based project which is appropriate for the professional context
The specific content of the module will be derived through negotiation between student, employer and tutor.
Project planning focusing on aims, methodology, resources and criteria for evaluation
Values and ethics of an organisation and their impact on organisational projects
Undertaking research, data analysis, problem solving and decision-making techniques
Use of evidence-based tools and ethical approaches to undertake problem solving and support decision making
Presenting project process and outcomes in appropriate manner and format

Module Learning Outcomes

On successful completion of this module, students will be able to

LO1: Initiate, lead and drive change within an organisation through the planning and designing of a work based project
LO2: Critically evaluate the values, ethics and governance of an organisation and impact on decision making techniques
LO3: Critically analyse and evaluate information and evidence from a range of sources, using a range of appropriate techniques
LO4: Apply evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making judgements and drawing conclusions
LO5: Review project results and reflect on own learning, and on professional practice
LO6: Communicate effectively in an appropriate and professional manner and format

Learning and Teaching Strategy/Methods

A personal tutor for individual guidance and support and where appropriate personal meetings, telephone or other media enabled communication such as Skype, FaceTime and Blackboard Collaborate
Independent study through learning materials, both paper based, electronic and on-line
Guided reading and research via a range of suggested reading materials and resources
A programme site on the virtual learning environment Blackboard with supporting academic resources including discussion boards to facilitate collaborative learning
Formative assessment
An online Management resource supported by the Chartered Management Institute

Assessment

Coursework equivalent to 12,000 words and will contain:

Assessment method	Weighting	Equivalence	Learning Outcomes
A written project proposal	20%	2400 words	LO1
Report on development and the delivery of the project	50%	6000 words	LO2, LO3, LO4
Presentation of 20 minutes plus questions which reviews project results and reflects on the aims, process and outcomes of the project	30%	3600 words	LO 5, 6

Indicative Reading

Doing your research project: a guide for first-time researchers/ Judith Bell with Stephen Waters

By Bell, Judith, 1930- author

eBook. English.

Published Maidenhead Open University Press 2014 2014

Sixth edition

Essentials of business research a guide to doing your research project

By Wilson, Jonathan

Book. English.

Published London SAGE 2014 2014

2nd edition

How to do a research project: a guide for undergraduate students

By Robson, Colin, author

Book. English.

Published Chichester, West Sussex: Wiley, [2014]

Second edition

How to do research a practical guide to designing and managing research projects

By Moore, Nick

Book. English.

Published London Facet 2006 2006

3rd rev. ed

Critical thinking skills developing effective analysis and argument

By Cottrell, Stella

Book. English.

Published Basingstoke Palgrave Macmillan 2011 2011

2nd ed

Doing research in business and management an essential guide to planning your project

By Saunders, Mark 1959-

eBook. English.

Published Harlow New York Financial Times Prentice Hall, is an imprint of Pearson 2012

Your research project: designing and planning your work

By Walliman, Nicholas S. R

Book. English.

Published Los Angeles, [Calif.]; London: SAGE, 2011

3rd ed

Business research methods

By Zikmund, William G. author

eBook. English.

Published Australia South-Western c2013 2013

Ninth edition, International edition

Qualitative research: a guide to design and implementation/ Sharan B. Merriam, Elizabeth J. Tisdell

By Merriam, Sharan B. author

eBook. English.

Published San Francisco, CA Jossey-Bass c2016

Fourth edition

Quantitative and statistical research methods; from hypothesis to results

By Martin, William E. (William Eugene) 1948-

eBook. English.

Published San Francisco, Calif. Jossey-Bass 2012